The fastest route is email. Write to admin@sudobu.com and describe what you were doing, what you expected, and what happened instead — screenshots help. We answer during business hours, Monday to Friday.
Studio owners and staff
We can help with anything on the studio side of the platform:
- Account access — sign-in problems, staff invitations, permissions, and locked accounts.
- Setup and imports — bringing a roster, timetable, or class credits across from another system.
- Billing and payouts — invoices, failed payments, refunds, disputes, and subscription questions.
- Technical issues — anything behaving unexpectedly in the dashboard or the member app.
- Bug reports and feature requests — both are read; neither disappears into a void.
If your studio is not live yet and you would like to be walked through the platform, ask for a demo and we will find a time.
Students, parents, and guardians
If you train at a studio that runs on Sudobu, contact your studio first for anything about your membership, schedule, attendance, grading, or fees. Studios set their own prices, class rules, and cancellation policies, and only your studio can change them.
Come to us directly if you cannot sign in to the member app, if something in the app itself is broken, or if you have a privacy request about your own data.
Privacy and data requests
For account deletion, a copy of your data, or any other privacy request, email admin@sudobu.com with the address you use to sign in. We confirm your identity before acting on the request, and we will tell you what was done and when. See the privacy policy for the detail.
Security
If you believe you have found a security vulnerability, report it privately to admin@sudobu.com rather than posting it publicly. Tell us how to reproduce it and we will confirm receipt, investigate, and keep you updated.
Company
Breathe Out LLC
8 The Green, Suite B, Dover, DE 19901
admin@sudobu.com